Systems
Installing and administering Windows and Linux workstations and servers in virtualised environments.
- Windows 10 / 11
- Windows Server (GUI / Core)
- Active Directory
- GPO
- BitLocker
- Debian
- VMware Workstation
About me
IT student specialising in systems and networks, apprentice at Hager Group. I manage workstations and user accounts every day, and I'm building my career towards infrastructure administration.
SISR
Systems and networks track of the BTS SIO diploma
2025
Start of my apprenticeship at Hager Group
L1 – L2
User support levels I handle
3
Professional workshops carried out
My journey
-
After the BTS
Bachelor's degree, then M2I Master's
Continuing my studies to build on my technical foundations and move into IT project management and, eventually, team management.
-
Since September 2025
BTS SIO — SISR track
CCI Campus Strasbourg — a two-year French higher national diploma in IT, taken as an apprenticeship.
-
Since August 2025
Apprentice — User Service, Hager Group
IT support and system administration, in Obernai, France.
-
2025
French technological baccalaureate (STI2D)
Passed with honours.
My skills
Networking
Addressing plans, site-to-site VPN interconnection and connectivity troubleshooting.
- TCP/IP
- DHCP / DNS
- pfSense
- IPsec VPN
- Wireshark
Web services
Deploying a web application on a Linux server, connected to the directory.
- Apache
- PHP
- MariaDB
- LDAPS
Support and assets
User assistance, automated inventory, remote control and workstation deployment.
- GLPI
- GLPI Agent
- Ticketing
- Intune
- RustDesk
- WDS
Project management
Running a team project from the specifications through to acceptance testing.
- Work packages
- Teamwork
- Test plan
- Technical documentation
Scripting and web
The basics of scripting and web development, which I build on with the help of AI assistants.
- PowerShell (basics)
- HTML / CSS (basics)
- JavaScript (notions)
- Git
- AI assistants
My apprenticeship at Hager Group
Hager designs electrical solutions for residential, commercial and industrial buildings, in more than 100 countries. I work in the User Service department, which handles support and workstation administration.
- User support at levels 1 and 2
- iPhone support and enrolment of devices into Hager's Corp environment
- Company Portal support (Microsoft Intune), the company's application portal
- Administration of accounts and workstations
- PC deployment from the corporate image
- Remote assistance through Remote PC
- Using in-house scripts (Hager Script, PowerShell) for routine tasks
